Shipping policy
Shipping Policy
At Rack Room, we are committed to delivering your orders quickly and securely. Please review our shipping details below.
1. Processing Time
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking details once your order has shipped.
2. Shipping Rates & Delivery Times
We offer FREE shipping on all orders over £50. For orders under £50, the following shipping rates apply:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (Orders £50+) | 2-4 business days | FREE |
| Standard Shipping (Orders under £50) | 2-4 business days | £4.95 |
| Express Shipping | 1-2 business days | £14.95 |
| International Shipping | Varies by location | Email for quote |
- Shipping times may be affected by holidays, weather conditions, or courier delays beyond our control.
3. Shipping Locations
- We currently ship within the UK.
4. Tracking Your Order
- Once your order has shipped, you will receive a tracking number via email.
5. Lost, Stolen, or Delayed Shipments
- We are not responsible for lost or stolen packages once marked as delivered.
- If your package is delayed, please check with the courier before contacting us.
6. Shipping Issues & Support
For any shipping-related inquiries, please contact us at support@rackroom.co.uk
🛒 Enjoy Free Delivery on Orders Over £50!